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Can you picture life as one of our New Zealand-based Flight Attendants?

The people you’ll meet, the places you’ll go, the pride you’ll experience by helping to keep people safe and happy in the skies. Sharing the Spirit of Qantas with our Kiwi twist is the stuff that both memories and an amazing career are made of.

We have both short-haul and long-haul cabin crew as part of our team. Customer service, safety and customer wellbeing are at the very heart of the Flight Attendant role, regardless of whether it’s a short trip across the Tasman or to destinations on much more distant shores.  

 

Safety is at the forefront - once you join us, you'll be equipped with some of the best training and development in the industry. Our Flight Attendant Training Programme is a chance to meet your new colleagues, forge friendships and relationships, but most importantly, ensure that you're fully trained on the safety elements of the role. Passing the Flight Attendant Training Programme is a prerequisite to flying, so don't forget to prepare for a bit of study! 

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Short-haul

Our short-haul crew are the safety-focused smiling faces on our Trans-Tasman routes. Based in Auckland or Wellington, they get to experience regular trips to Christchurch, Melbourne, Brisbane and Sydney. Trips just over the ditch mean they have more time for those special moments and connections at home with family and friends. 

Long-haul

Our long-haul crew fly varying routes across the Qantas network to destinations which currently include New York, Los Angeles, Delhi and Australia. They’re adventurers who love to provide outstanding service and safety to our passengers flying further afield.  

What to expect working with us

Requirements

Interested? No previous airline/cabin crew experience is necessary, although there are a few things that are essential in order to operate within the unique aircraft environment: 

  • Minimum 18 years of age 

  • Height between 163 – 183cm

  • New Zealand or Australian permanent residency and a passport ensuring unrestricted access to all Qantas ports of call with at least 12 months validity 

  • Current Senior First Aid Certificate with a validity of 12 months which you would need to have by the end of the recruitment process

  • Responsible Service of Alcohol 'Statement of Attainment', which you would also need to have by the end of the recruitment process 

  • Strong commitment to customer service and recent experience in a face-to-face role 

  • Demonstrated empathy in service with people from a variety of cultures and countries 

  • An excellent level of health and fitness, for example being able to swim 50m fully clothed 

  • A willingness to relocate as required to any location 

  • Experience in food in beverage service is an advantage, as is the ability to speak additional languages 

Step 1

Ready for your next career move? Submit an up-to-date resume and be prepared to answer a short questionnaire.

Step 2

We’ll review your application and if you’re successful, you’ll hear from us.

Step 3

You’ll receive an invite to attend our virtual assessment centre – a chance for us to get to meet you.

Step 4

If successful, you’ll be invited to attend a face to face interview to get to know you in person.

Step 5

Next, we'll need to complete references, background checks, and a medical assessment and clearance. 

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"Your learning is never done and you can pull from your experience to constantly evolve and improve yourself. I am not done learning, there is so much out there left to explore!"

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